Igenix 60CM Chimney Cooker Hood, Stainless Steel

Orders made before 2pm are dispatched same day, while those placed after 2pm are dispatched the following working day. Should you order after 2pm on Friday, your items will be dispatched on Monday.

Choose between two delivery options:

Standard delivery for delivery within 2 to 3 working days.

Next Day delivery to receive your order the next working day (order before 2pm / UK Mainland only).

All delivery options are doorstep deliveries only, not room of choice.

Damaged on Delivery

If your order arrives damaged, we’re here to help. Please
follow the steps below to report the issue so we can resolve it quickly:

• Inspect the package
• Contact our customer service team   
• Provide required information   
• Receive confirmation to return

Change of Mind

We understand that sometimes a purchase doesn’t work out as
expected. If you’ve changed your mind about an item, we’re happy to accept a
return under the following conditions:

Eligibility for Return

• The item must be returned within 31 days of the original purchase date.
• The item must be unused, in original packaging, and in resalable condition. 
• Proof of purchase must be provided.

Return Process

• Contact our Customer Services team to authorise the return
• Customers are responsible for organising and covering the cost of return shipping

For full details of our returns policy click here.

Choose from a wide variety of ways to pay, including your debit or credit card with Visa, Mastercard or Maestro, through PayPal, or use your phone with Shop Pay, Apple Pay or Google Pay